Debenhams

Christmas is dawning on us and I would just like to share my experience with you.
As much as I like the selcetion of designers and high street concessions in the Oxford Street store beware that they don't have the same policy as their neighbouring rivals.; House of Fraser, John Lewis etc.

I was unable to return a handbag I had bought in the sale last christmas because it was on sale half price - store policy. The handbag was in the same condition it was bought in but really was just too small for me. The supervisor lady would not reason - I think it is common practice now for many department stores but this is riduculous.

The bag is still unused with tags etc but I think if like me you buy loads and decide what you want to keep later then that is a bad move...especially in these credit crunch times..

Btw M&S have an amazing returns policy and I think the others stores hsould follow suit - unless that is, they are flogging rubbish, in which case they will not want that returned